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Hail Ready: A Minnesota Homeowner's Guide

Coastal states have hurricane plans. Central Minnesota has hail season. This guide covers what to do before the season, during a storm, and in the first 72 hours after, plus how a claim works under Minnesota law. No ladder required.

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This is not theoretical

Hail has hit our service area again and again

Hail swaths are narrow, so one street can lose a roof while the next block is fine. Here are dated storms from across our service area.

Some towns take repeat hits: Sartell has taken verified hail in 2021, 2022, 2024, and 2025, and over 100 hail reports have landed within 10 miles of Elk River since 2004. If your roof predates those storms and was never inspected, it is worth a look.

Step 1

Before the season: get ready in an afternoon

Do this in spring, before the first severe weather watch.

Take "before" photos

Photograph each side of the roof from the ground, plus gutters, downspouts, siding, window screens, and any metal vents you can see. Date the folder and keep a copy off your phone. After a storm, these photos help show what changed.

Read your policy before you need it

Check three things: your wind and hail deductible (a flat amount or a percentage of coverage), whether the roof is covered at replacement cost or actual cash value, and any reporting deadline. Most Minnesota policies allow roughly two years from the date of loss, but exact windows vary by policy, so check yours.

Know your roof's age and condition

Write down when the roof was installed. On an older roof, an adjuster has to separate hail damage from plain age, so fix known problems with a pre-season roof repair visit.

Save two phone numbers

Put your insurer's claim line and a local roofer you trust in your phone, before a stranger's flyer lands on your door.

Step 2

During the storm: people first, property second

Step 3

The first 72 hours after a hailstorm

  1. Check for hazards first. Look for downed power lines, broken glass, and fallen limbs before anyone walks the yard. Stay far away from any line on the ground.
  2. Stop active leaks. If water is coming inside, move belongings, catch the drip, and call. If your roof is actively leaking, we get your home protected first and talk repairs second. Get it tarped and documented before the next rain.
  3. Photograph everything from the ground while the evidence is fresh (see the list below).
  4. Report the loss to your insurer if you see signs of damage. Write down the claim number and who you spoke with.
  5. Do not sign anything at the door. You have time. A legitimate inspection does not require a signature.
  6. Book a free inspection so a roofer can check the roof itself with photos before the adjuster visits.
Stay off the ladder

How to spot hail damage safely from the ground

Often you cannot see roof damage from the ground. Hail bruises shingle mats without obvious holes, and wind creases shingles that look flat. But the softer, lower parts of the house took the same hits, and if they show damage, the roof likely did too.

Please do not climb up. Wet or hail-covered shingles are slick, and bruised shingles can tear under your feet. A ladder against a dented gutter is not stable. Leave the roof surface to someone with the right equipment, and a camera.
Evidence wins claims

How to document hail damage

From the ground, capture:

When we inspect, we photograph every square of damage on the roof, gutters, siding, and soft metals, the evidence your carrier can't argue with.

Minnesota law

How hail insurance claims work in Minnesota

The claim is between you and your insurance company; the claim decision is always your carrier's. Here is how it usually goes with us:

  1. Free inspection, then you file the claim with your insurer and schedule the adjuster's visit.
  2. Adjuster meeting. When the adjuster comes out, we're on the roof with them so nothing gets missed.
  3. Approved scope. Our scope matches the adjuster's approved scope line by line. If hidden decking damage turns up at tear-off, we photograph it and submit it to your carrier as a supplement rather than surprising you with a bill.
  4. The build. Most roofs are built in a single day, with the completed work documented for your carrier's final payment.

On an approved claim, your out-of-pocket cost is your deductible. Two Minnesota laws protect you before you sign anything:

Your deductible is yours

Minn. Stat. 325E.66: contractors may not pay, waive, rebate, or promise to rebate any part of your insurance deductible, and may not offer you anything of value for an inspection, a claim, or a referral. Anyone offering to "eat your deductible" is breaking Minnesota law.

Your right to cancel

Minn. Stat. 326B.811: if your repair contract is to be paid from insurance proceeds and your insurer denies the claim, you may cancel the contract within 72 hours of the denial, and the contractor must return your payments within 10 business days.

Insurance restores what you had; for the cost difference, many homeowners step up to Class 3 impact-rated shingles, which some Minnesota carriers reward with premium discounts on future policies. Confirm eligibility with your insurer, and see how monthly payments work for the upgrade.

Protect yourself

How to avoid storm chasers

Storm chasers follow the hail map, quote fast, and are two states away when the workmanship fails. Warning signs:

Warranties are only as good as the company's plan to still be here. We're local, licensed (MN Lic. BC771668), five minutes away in Waite Park, and we'll be here next storm season. See our full storm damage repair process.

Your next step

When to call for a free inspection

Call or book a free inspection if any of these are true:

The inspection is free and comes with a straight answer: repair it, replace it, or leave it alone. If it's nothing, that's your answer, in photos.

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Answers first

Hail readiness questions

Should I climb on my roof to check for hail damage?

No. Wet or hail-covered shingles are slick, and bruised shingles can tear under your feet. Check what you can see from the ground: gutters, downspouts, vents, window screens and siding. A free inspection covers the roof itself with photos.

How long do I have to file a hail claim in Minnesota?

Most Minnesota policies allow roughly two years from the date of loss. Exact windows vary by policy, so check yours, and do not sit on suspected damage: undocumented roofs are harder to claim as time passes.

Can a contractor pay or waive my insurance deductible?

No. Minnesota law (Minn. Stat. 325E.66) prohibits residential contractors from paying, waiving, rebating, or promising to rebate any part of your insurance deductible, and from offering you anything of value in exchange for an inspection, an insurance claim, or a referral. A contractor offering to do it is breaking Minnesota law.

What if I sign a contract and my claim is denied?

If your repair contract is to be paid from insurance proceeds, Minnesota law (Minn. Stat. 326B.811) gives you the right to cancel the contract within 72 hours after your insurer notifies you that your claim has been denied.

Does a hail inspection cost anything?

Not with us. The inspection is free, and if your roof is not damaged, we tell you so and leave. Minnesota law also prohibits contractors from offering you anything of value in exchange for an inspection, so an honest answer is the whole product.

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What happens when you book

No high-pressure sit. A local crew that was here before the storm and will be here after the warranty card is printed.

1

We inspect your roof and photograph everything, usually within a couple of days.

2

You get a straight answer: repair it, replace it, or leave it alone, with real numbers.

3

If it is storm damage, we document it for your insurer and follow Minnesota law to the letter.

We call you back within 30 minutes during business hours (Mon to Sat, 8am to 6pm). No pressure, no obligation.

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